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Datacor

IT Help Desk Specialist

San Jose, Costa Rica

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Sobre esta oportunidad

<div class="content-intro"><p><strong><span data-contrast="none"><span data-ccp-parastyle="Normal (Web)">About Us:</span></span></strong></p> <p><span data-contrast="none"><span data-ccp-parastyle="Normal (Web)">Datacor</span><span data-ccp-parastyle="Normal (Web)">&nbsp;is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. </span></span></p> <p><span data-contrast="none"><span data-ccp-parastyle="Normal (Web)">We are passionate about serving our customers and helping them use data as a competitive advantage.

Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. </span></span></p></div><p><strong><span data-contrast="none"><span data-ccp-parastyle="Normal (Web)">The Role:</span></span></strong></p> <p><span data-contrast="none"><span data-ccp-parastyle="Normal (Web)">We are seeking a motivated and customer-focused Level 1 IT Support Help Desk Technician to provide first-line technical assistance and support for end-users. This role is critical in ensuring smooth day-to-day technology operations by addressing IT issues, troubleshooting problems, and escalating when necessary.

&nbsp;</p> <p><strong>Use of AI During Interviews:&nbsp;</strong></p> <p>At Datacor, we value thoughtful problem-solving and authentic perspectives. To ensure a fair and consistent evaluation process, we ask that candidates do not use generative AI tools or outside assistance during live interviews unless explicitly stated otherwise. &nbsp;</p> <p>&nbsp;</p></div>

Habilidades mencionadas

Servicio al clienteManufacturaProgramaciónInglésOperacionesSoporte técnico

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