Manager, Professional Services & Consulting

Sobre esta oportunidad

<div class="content-intro"><p data-pm-slice="1 1 []">Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. </p> <p>We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges.

Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? </p></div><div id="model-response-message-contentr_ebf098f875fee1a1" class="markdown markdown-main-panel md-content enable-luminous-fast-follows enable-updated-hr-color stronger tutor-markdown-rendering"> <div><strong data-path-to-node="0" data-index-in-node="0">Role</strong></div> <div>We are looking for a Manager of Professional Services to join our team.

This is a Costa Rica role, reporting to the Director of Professional Services AMS in the Professional Services department. You will lead the delivery and post-sales deployment programs for our clients. </div> </li> </ul> <div><strong data-path-to-node="5" data-index-in-node="0">What We’re Looking for (Minimum Qualifications)</strong></div> <br> <ul data-path-to-node="6"> <li> <div>Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain</div> </li> <li> <div>5+ years of experience in Professional Services or Consulting delivery within enterprise software or SaaS</div> </li> <li> <div>3+ years of experience in a leadership role managing delivery teams in a high-growth environment</div> </li> <li> <div>Proven experience managing geographically distributed teams and cross-functional stakeholders</div> </li> <li> <div>Demonstrated experience in leadership development and implementing organizational strategy</div> </li> <li> <div>Technical expertise in network technologies, VPNs, firewalls, proxies, and cloud security protocols</div> </li> </ul> <div><strong data-path-to-node="7" data-index-in-node="0">What Will Make You Stand Out (Preferred Qualifications)</strong></div> <br> <ul data-path-to-node="8"> <li> <div>Experience leveraging AI tools and automation to optimize delivery workflows, operational efficiency, or team performance</div> </li> <li> <div>Direct familiarity with Zscaler technology or cloud security frameworks</div> </li> <li> <div>Relevant industry certifications such as AWS, Azure, GCP, PMP, or CISSP, or an advanced degree in IT or Computer Science</div> </li> </ul> <div>#LI-Hybrid #LI-IA1</div> </div><div class="content-conclusion"><p data-pm-slice="1 3 []">At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with.

We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. </p> <p>Our Benefits program is one of the most important ways we support our employees. </p> <p class="p1">Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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