Operations Manager, Work Auth, Work Authorization

Sobre esta oportunidad

Amazon's Talent Solutions organization is working to build the earth's best employer — and Work Authorization (WA) is at the center of that mission. The WA team is a group of seasoned subject matter experts who, in close partnership with Legal, Risk & Compliance, Immigration, Technology, and Product teams, protects Amazon from the financial, reputational, and legal risks of unauthorized working across every country in which we operate. As Manager III, HR Specialist for Work Authorization Operations, you will serve as a single-threaded owner for the operational delivery of work authorization compliance services worldwide.

This is a strategic L6 leadership role — you are expected to set vision and direction, define success, own the multi-year roadmap for your delivery organization, and represent WA Operations with authority in meetings with Legal, Risk & Compliance, Immigration, Technology, and Product stakeholders. You will build and sustain an organization that understands work authorization compliance at a deep, substantive level and that holds itself to an uncompromising standard of accuracy, process integrity, and SOP adherence. You will work in close daily partnership with Regional HR Managers who own the program design and regional compliance strategy.

Your accountability is for operational execution, team capability, and the delivery systems that make compliant, high-quality outcomes possible at scale. Key job responsibilitiesPeople Management & Leadership Development- Lead, coach, and develop Manager-level direct reports as emerging and established leaders — not just operational supervisors. - Foster a culture of psychological safety, accountability, and continuous improvement. Compliance Expertise & Knowledge Management- Develop genuine, deep fluency in work authorization law, regulatory frameworks, and compliance obligations across all operating jurisdictions — not surface-level familiarity.

"- Champion a compliance-first culture throughout your organization. - Drive standardization across regions to the extent compliance frameworks allow, while accommodating legitimate jurisdictional variation. - Maintain a close, trust-based partnership with Regional HR Managers who own program design and regional compliance strategy. - Maintain awareness of regulatory and business trends globally; partner with Legal, Regional HR Managers, and Global WA Service Leader to ensure the operational organization stays ahead of — not reactive to — changes in the compliance landscape.

- Speak, write and read fluently in English. Our inclusive culture empowers Amazonians to deliver the best results for our customers. jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.