Sr Customer Service Representative (French)

Sobre esta oportunidad

We are looking for a Senior Customer Service Representative to provide exceptional support to internal and external customers in Costa Rica. You will manage order processes, handle inquiries, and collaborate with cross-functional teams. Ideal candidates have strong communication skills and experience in customer service within a multinational or shared service environment. customer service order management quotations invoicing master data maintenance bilingual english and french crm platforms erp systems microsoft office process improvement training delivery onboarding cross-functional collaboration problem solving stakeholder management performance metrics tracking service level agreement management data accuracy