System Development Manager, Central Technical Operations Services

Sobre esta oportunidad

Amazon's Central Technical Operations Services (CTOS) is seeking an experienced System Development Manager to serve as the Costa Rica Site Lead for our 24x7 global operations team. As the Costa Rica site lead, you will be the primary owner of all local operations — facilities, the on-site operations center, and day-to-day site issues — while simultaneously representing the Costa Rica organization to the broader CTOS leadership team globally. You will partner with service owners, engineering teams, and senior leaders across Amazon — including AWS, Internal Retail Store service teams, Customer Support, and Worldwide Operations — driving rapid incident resolution, co-coordinating major retail events such as Prime Day, and championing continuous improvement in detection, mitigation, and Mean Time to Resolution (MTTR).

)- Experience with AWS platforms, services, and design patternsOur inclusive culture empowers Amazonians to deliver the best results for our customers. jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.